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Find us at 25 Sheppard Avenue East, Suite 1400
May 7, 2018

Privacy & Legal

Privacy Policy

Protecting your privacy is very important to us. We want you to understand what information we collect and how we use it. We collect and use “personally identifiable information" in order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible.

This privacy statement applies to this website only and does not apply to any linked site or information received or collected by any other means. To learn about the privacy policy of a linked site, please refer to that site’s privacy statement.

What Information Do We Collect and How Do We Use this Information?

We may collect personally identifiable information from individuals from the following sources:

  • Information such as their name, social insurance number, address and date of birth which we receive from them on applications or other forms submitted to us;
  • Information about their financial or service transactions with us, our affiliates, or others which we receive from them on applications or other forms submitted to us or our affiliates;
  • Information we receive from non-affiliated third parties, including consumer reporting agencies;
  • Information we derive from their access to and use of this site through software information collecting tools like cookies and similar technologies or otherwise, such as their Internet browser, domain name and referring link (NOTE: it is possible to browse our site without providing us any personal information. You can also set your browser security settings to reject cookies; however, in doing so you may not be able to take full advantage of this site’s functionality); and
  • Information we receive from them voluntarily, such as their e-mail address and any information contained in their e-mail messages, which will be used by us to respond to their inquiries.

What Information Do We Disclose and To Whom Do We Disclose It?

Access to information is limited to Canadian Premier Life Insurance Company and its affiliates, and to their respective employees, agents, administrators and service providers who perform underwriting, administration and claims investigation services, to persons to whom they have granted access, and to persons authorized by law. Administrators and service providers may be located outside Canada, and are subject to the laws of the jurisdiction in which they are located. Individuals have a right to review the information in their files to ensure accuracy and to request corrections as needed by contacting Canadian Premier Life at 1-888-968-4155 or www.canadianpremier.ca Our affiliates are companies with which we share common ownership and which offer, sell or service life and health insurance and pension and savings products.

We maintain physical, electronic, and procedural safeguards to protect personal information.


Valeyo is a registered tradename of CRI Canada Ltd., an affiliate of Canadian Premier Life Insurance Company that provides marketing and distribution services.

This site is not intended to be a solicitation of insurance. It is intended to provide public and general information. This information is intended but not promised or guaranteed to be correct, complete or up to date.

No information provided on this site is intended to be confidential or sensitive. Please note that your use in response to a request for information through this site may not be protected notwithstanding our attempt to maintain the integrity and confidentiality of any respondent. The existence of any particular link on this site is simply intended to imply potential interest to the reader, but may not be construed as any sponsorship or recommendation by us. All insurance products described on this site are underwritten by Canadian Premier Life Insurance Company or one of our strategic partners. These products may or may not be available in your province and may or may not be of a good value to you. Always read any certificate of insurance or policy which may be issued to you to assure the coverages provided are those you intended to purchase. Valeyo markets products and services in Canada only. The noninsurance services for credit unions described on this site are made available on a non-commercial basis only.

The Valeyo logo and the logos of software products shown on this site are proprietary. These logos and/or software have been or may be copyrighted or trademarked (as appropriate). No reader of this information may use or sell any product or service for commercial reasons unless under a license agreement. No visitor to this site may, without our express permission, take any portion of the information displayed on this site and reformat or redisplay it. The layout and product names, descriptions and information provided may have been copyrighted. No reader may mirror or use this site in creating its own website. If you have any questions or would like to make commercial use of any of these products described or would like to assist us in the sale of any of the insurance products listed, please call Valeyo at 1-888-552-5585 or visit www.valeyo.com

This site has been developed by and is the property of CRI Canada Ltd. All information and materials contained on this site are protected by copyright, trademark and/or other intellectual property laws of Canada and other countries, and are the property of their respective owner(s). Subject to the limited license to use this site as described above, no person may copy, redistribute, reproduce or republish in any form, or link to this site or its contents in any manner whatsoever, including by way of hyperlinks or framing, unless that person has obtained the prior written consent of CRI Canada Ltd. Any infringement of these rights may result in legal action.

CRI Canada Ltd. owns or has obtained the right to use by license or otherwise the trademarks, logos and domain names used on or in connection with the goods and services that it provides and displays on this site. The trademarks are protected by Canadian and foreign trademark laws. All rights reserved. The display of trademarks on this site shall not in any way be construed as an implied license to use such trademarks.