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Insight

Optimizing the merger process

2023-02-28

Over the last few years, we’ve continued to see a steady rate of merger activity in the Canadian credit union space. As of November 2022, the Canadian Credit Union Association reported 212 credit unions in Canada; fewer in number than in previous years, but more robust in terms of assets. Valeyo is an experienced partner ...

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News

Valeyo and Filogix, a Finastra company, enter strategic partnership for credit union aggregation model.

2022-11-09  |  Toronto, ON

Valeyo, a business solutions provider to financial institutions in Canada has expanded its strategic partnership with Filogix, a Finastra company, offering secure and reliable mortgage software and solutions to mortgage brokers and lenders, to bring the mortgage broker channel closer to its credit union clients. Indirect lending is a significant driver of growth for Canada’s ...

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Insight

Distributed Product Strategy: Helping Clients Improve their Customer Advantage and Engagement

2022-08-31  |  Marco DeiCont, VP, Client Office

These are unpredictable times for businesses and consumers. We’ve all been feeling it. Consumers across Canada are dealing with increasing pressure from rising interest rates and financial institutions (FIs) are facing stiff competition for engagement and loyalty. With so many variables at play, it’s hard to direct consumer attention to what your FI may have to offer. ...

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News

Building your Strategic Execution Muscle.

2022-07-13  |  Sara Mazhar, Senior VP, Chief Strategy & Technology Officer

Businesses are transforming at speed and continue to exemplify the true meaning of continuous learning, as well as agility to survive. To be viable, organizations are aggressively reimaging their business models and building solid strategic plans. This includes not only net new investments in products, services, and talent, but also investment in optimizing their existing ...

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News

Why its time to move away from spreadsheets and toward a modernized commercial lending process.

2022-06-23

In the last year, Blueshore Financial, Sunshine Coast Credit Union, and Weyburn Credit Union have each made the decision to evolve and modernize their commercial lending business by partnering with Valeyo for their commercial loan origination solution. Proprietary to Valeyo, the commercial & agricultural loan origination system, Probe, automates the end-to-end lending experience, supporting growth ...

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Insight
Videos

Women in Leadership Series: In conversation with Parveen Dhillon, Risk Manager

2022-06-10

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the full video above or read Parveen’s answers below. 1. What will be the biggest challenge for the next generation of female leaders? ...

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Insight
Videos

Women in Leadership Series: In conversation with Bonnie Sahni, Director, Strategic Execution & PMO

2022-05-27

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the full video above or read Bonnie’s answers below. 1. Are there any female mentors that helped influence your personal or business life? ...

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Insight
Videos

Women in Leadership Series: In conversation with Jacqlyn Marcus, Director, Marketing & Communications

2022-05-13

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the full video above or read Jacqlyn’s answers below. 1. What do you believe is the biggest opportunity for the generation of women ...

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Insight
Videos

Women in Leadership Series: In conversation with Sara Mazhar, Senior VP, Chief Strategy & Technology Officer

2022-04-29

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the full video above or read Sara’s answers below. 1. What first sparked your interest in working in the technology industry? What truly ...

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News

Valeyo offers enhancements to renewed contract with Coast Capital.

2022-04-26  |  Toronto, ON

Coast Capital renews contract with Valeyo, cementing client partnership. Business solutions provider, Valeyo is announcing its renewed client partnership with Coast Capital as the federal credit union focuses on growing its product suite to meet the evolving needs of its almost 600,000 members across British Columbia. Valeyo offers creditor insurance programs to Coast Capital’s suite ...

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Insight
Videos

Women in Leadership Series: In conversation with Lindsay Docherty, Janet Tam & Kanchan Singh

2022-04-22

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the video above or read their full answers below. 1. Q&A Janet Tam: What strengths do you believe female leaders bring to the ...

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Insight
Videos

Women in Leadership Series: In conversation with Lindsey LeClair, Chief Legal, Compliance & Risk Officer

2022-04-14

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the full video above or read Lindey’s answers below. 1. What do you believe is an important trait to have when leading a ...

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Insight
Videos

Women in Leadership Series: In conversation with Nicole Benson, President & CEO Valeyo

2022-04-08

Our Women in Leadership Series features some of our own Valeyo leaders and explores some the challenges, opportunities and moments and inspiration of women working in the technology & insurance industry. Watch the full video above or read Nicole’s answers below. 1. When you began your career, what role did you envision for yourself? Early ...

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Insight

Automate your commercial lending operations. And keep auditors happy.

2022-03-22

Customer preference drives innovation and transformation in banking, but regulatory requirements drive significant changes in financial institutions’ processes and policies. Today, therefore, it is important to deliver lending decisions with speed and compliance. Whether your credit union has a growing commercial portfolio or an already established one, having the right tools to automate and standardize ...

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News

Valeyo amalgamates its business under one corporation.

2022-02-03  |  Toronto, ON

Effective January 1, 2022, Valeyo has amalgamated its businesses into one corporation called Valeyo Inc. The operating name for the corporation, Valeyo, and brand remain unchanged. Since 2017, Valeyo has been the operating name for its insurance arm CRI Canada Ltd. and its technology arm Selient Inc. – two businesses with long-standing history in the ...

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Insight

OSFI’s Approach to Risk is Evolving: why you should pay attention

2021-12-01  |  Lindsey LeClair, Chief Legal, Compliance and Risk Officer

Peter Routledge, the new superintendent of the Office of the Superintendent of Financial Institutions (OSFI) gave a noteworthy address at the Global Risk Annual summit in September setting the tone and overarching agenda for OFSI and how it will operate under his tenure. Superintendent Routledge described changes and modernization efforts OSFI will be focusing on ...

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Insight

How APIs enable strong integrations, and why they drive efficiency and experience.

2021-11-23

From banking to e-commerce, entertainment to food delivery, we’ve all come to expect 24/7, seamless digital experiences in most areas of our lives. Operating behind the scenes to create these experiences are integrations. Integrations themselves are driven by APIs, specialized software that lets one application speak directly to another without impacting the speed or quality ...

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News

Valeyo joins Open Banking Initiative Canada

2021-11-09  |  Toronto, Ontario

Valeyo is excited to announce its membership to the Open Banking Initiative Canada (OBIC). Sara Mazhar, SVP and Chief Strategy Officer at Valeyo, will lead the organization’s engagement, working alongside other industry leaders to help shape open banking in Canada. “There is an extraordinary sense of urgency, energy and focus on building an open finance ...

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Insight

3 best practices for building & maintaining customer loyalty.

2021-09-30

Forget sales and bottom lines for a moment. For financial institutions, the only currency that should matter is customer loyalty, even more so when the financial landscape is becoming increasingly competitive. Financial Brand currently lists a staggering 320 global challenger banks in its online database. This new reality represents more than just volume, but one ...

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News

Northern Savings Credit Union selects Valeyo as its solutions provider of choice.

2021-09-16  |  Toronto, ON and Prince Rupert, BC

Focus on growth in retail lending, insurance and digital engagement are top priorities. Northern Savings Credit Union selects Valeyo as their partner for its lending technology and creditor insurance solutions as they focus on long-term growth across traditional and digital channels. Northern Savings will benefit from a fully integrated solution for retail lending and member ...

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Insight

4 ways to drive your growth strategy & customer acquisition.

2021-08-06

Now, more than ever, technology is the engine driving loan origination. With seamless connections, trusted integrations and custom digital experiences, Valeyo Ori, can help drive your growth strategy and acquisition in these key ways, so you that your organization is always ready for the future. 1. Digital engagement With the speed, convenience, and seamless connection ...

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Insight

Why insurance still matters

2021-07-08

The economic repercussions of the pandemic are many and far-reaching, and we’ll be feeling the effects for some time. Still, we can look back now and get a better sense of how it affected lending in general and how well-positioned the industry is to face the future. In other words, customers are still in need ...

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Insight

So you want to go digital? 3 questions to consider before taking your lending online

2021-07-08

Look around you. I’m sure you’ve noticed.  The financial landscape is changing dramatically before our eyes, spurred by the evolving expectations of how customers want to connect with their institutions of choice. Emerging customer demand for instant 24/7 service and seamless digital experiences has initiated a boom of digital lending channels being built to adapt ...

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Insight
Videos

Trends in insurance innovation

2021-06-22  |  Nicole Benson, CEO

The world is changing at speed and we are seeing the impact across numerous industries. We asked Valeyo President & CEO, Nicole Benson to speak about trends in insurance innovation and the impact of COVID on digital acceleration and transformation. What changes in the business environment are influencing insurance innovation? The past year has had ...

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News

Sunova Credit Union embraces digital lending with Valeyo

2021-05-26  |  Toronto, Ontario and Winnipeg, Manitoba

Sunova Credit Union has selected Valeyo as its long-term technology partner as it focuses on growing and expanding its digital capabilities with the new Valeyo Ori platform.     The new platform enables a customized digital lending application and net new in-branch experience for both staff and members that is focused on making the end-to-end lending ...

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Insight

Evolving the business engagement model in a virtual environment

2021-05-17  |  Marco DeiCont, VP Sales Operations

The business environment has changed over the past year, no more so than for client facing teams, many of whose day-to-day activities have shifted from in-person visits to virtual interactions. As we prepare for another period of travel restrictions and stay at home measures, we asked Marco DeiCont, VP Sales Operations for Valeyo how to ...

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Insight

Setting the Foundation for Open Banking: Secure APIs and Valeyo

2021-05-11

The financial industry is evolving at a rapid pace, driven by changing consumer demand, significant advances in technology, and increased competition from both traditional banks and new financing entities. With change, however, comes a wealth of opportunities to those willing to embrace it. And for credit unions to be competitive, they need to be able ...

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Insight
Videos

Putting the customer first: Transparency in insurance sales

2021-04-22  |  Nicole Benson, CEO

Insurance is a highly regulated industry and recently there’s been an increased focus on driving transparency in insurance sales and practices. We asked Nicole Benson, CEO for Valeyo her thoughts on what is driving this industry change and what financial institutions can do to support transparency in insurance sales for its staff and consumers. Who ...

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Insight

To Innovate at Speed, Canadian Financial Institutions Must Think “We” Not “Me”

2021-01-11  |  Andrew Pastoric, Head of Strategy & Innovation

This past year was a testament to the fact that technology and business are forevermore joined at the hip: strategically, tactically, and operationally. Digital transformation, the buzzword of 2019, was clearly tested in 2020. While many financial institutions (FI) across Canada were faced with the challenge of serving both prospective and existing members remotely, their ...

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News

Valeyo joins Celero Xchange™ to deliver digital lending solutions to Canadian financial service providers

2020-08-05  |  Toronto, Ontario

Celero is pleased to announce Valeyo, a leading provider of lending technology to the financial services industry, will connect its new digital lending platform to Celero’s growing digital ecosystem to offer its innovative solutions to credit unions. Valeyo, a Canadian organization, is collaborating with Celero to integrate its digital lending solution into Celero Xchange™ digital ...

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Insight

Why strong partnerships are critical for success

2020-05-05  |  Nicole Benson, CEO

In a matter of weeks, the industry was disrupted beyond anything imaginable and organizations have had to double down on their approach to finding ways to operate in a new business environment. The news is filled with powerful examples of companies such as Microsoft, Nike, Toyota who have shifted their operations from producing consumer goods ...

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News

Message from Valeyo CEO: COVID-19 Response

2020-03-13  |  Toronto, Ontario

Dear Partners, I understand that the development of COVID-19 is worrying for everyone from a personal and professional perspective. To allay any potential concerns you may have regarding Valeyo and its business continuity efforts and plans relating to COVID-19, I’d like to provide you with an update. Valeyo is actively reviewing its business continuity plan ...

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News

Valeyo and Filogix partner to drive lending efficiencies between mortgage professionals and credit union markets

2020-02-11  |  Toronto, Ontario

Valeyo, a leading solutions provider to the financial services industry, and Filogix, a leading solutions provider for Canadian mortgage origination, are pleased to announce they have formed a strategic partnership to provide an integrated mortgage origination experience to Canadian financial institutions by connecting the Filogix platform to Valeyo’s proprietary system for Retail and Small Business ...

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News

Valeyo and Innovation announce strategic partnership to advance digital lending for financial services providers

2020-01-23  |  Toronto, Ontario

Valeyo, a leading solutions provider to the financial services industry, and Innovation Credit Union, headquartered in Saskatchewan providing a full range of financial services and intending to expand as a federal player across Canada, have announced a strategic partnership to accelerate the development of Valeyo’s proprietary digital lending and credit management platform for credit unions ...

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News

Valeyo and Canada Guaranty complete integration broadening mortgage protection options for Canada’s lenders

2020-01-21  |  Toronto, Ontario

Canadian homebuyers and lenders now have more options for mortgage protection as Valeyo, a leading solutions provider to the financial services industry and Canada Guaranty, a leading private mortgage insurer, announce they have completed the integration of Canada Guaranty’s products and services into Valeyo’s proprietary retail and small business loan origination solution. “Valeyo is a ...

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News

Valeyo Gains Partnership Alignment Coast to Coast

2019-07-25  |  Toronto, Ontario

Valeyo, a leading solutions provider to the financial services industry, is taking major steps to further align their offerings with Financial Institution (Fl) strategies across Canada.  In tandem with the recent multi-million-dollar technology investment announcement, Valeyo conducted a nationwide roadshow, visiting several FIs, fintech partners and industry leaders across Canada. The main goal of the roadshow ...

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News

Valeyo Announces Major Investment in its Core Lending Technology

2019-04-24  |  Toronto, Ontario

Valeyo, a leading solutions provider to the financial services industry, announces the company is making a 5 year, multi-million dollar investment in its lending technology to drive rapid development, innovation and transformation of its proprietary solutions. “The business environment is changing. Technology is essential to competing in the market and we are taking the lead ...

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News

Valeyo and Equifax deliver an industry first by integrating automated income verification into the lending process

2018-12-18  |  Toronto, Ontario

Equifax Inc. (NYSE: EFX), a global information solutions provider, and Valeyo, a leading solutions provider of insurance products and technologies are excited to announce a strategic partnership to integrate Equifax’s verifier solution, Verification Exchange™ into Valeyo’s proprietary loan origination solution. Verification ExchangeTM is an income and employment verification solution that provides instant verifications between employers ...

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News

BlueRush and Valeyo announce strategic partnership

2018-10-11  |  Toronto, Ontario

BlueRush Inc. (“BlueRush”) (TSXV:BTV), a leading SaaS company providing personalized and interactive video solutions for financial institutions, and Valeyo, a leading solutions provider of insurance products and technologies are excited to announce they have signed a strategic partnership agreement. This new partnership provides BlueRush a valuable co-selling opportunity within Valeyo’s network of more than 95 ...

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News

Valeyo and Grow technologies announce partnership to deliver an integrated lending and insurance experience

2018-10-10  |  Vancouver, British Columbia

Today, Valeyo and Grow Technologies announced a new partnership that for the first time will allow Canadian credit unions using the Grow Platform to provide their members an integrated online lending and insurance experience. Grow, a leading enterprise fintech providing white labelled SaaS digital banking solutions, has recently launched with several credit unions to enable ...

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News

ASAPP and Valeyo Launch Integrated Digital Insurance Offering for Canadian Financial Institutions

2018-08-09  |  valeyo.com

ASAPP Online Solutions and Valeyo have delivered an industry first for Canadian financial institutions with the launch of automated insurance purchase within ASAPP’s digital account and loan origination solution. This enhancement enables financial institutions using the ASAPP omni-channel account and lending origination solution to offer their customers insurance protection as part of the digital lending ...

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News

Valeyo and ASAPP Online Solutions Expand Existing Relationship

2018-04-30  |  Toronto, Ontario

Valeyo and ASAPP Online Solutions (“ASAPP”) are pleased to announce they are expanding their existing relationship by entering into a distribution agreement for ASAPP’s retail, lending and banking solutions. This follows last October’s joint announcement around a strategic alliance to incorporate Valeyo’s insurance solutions within the ASAPP omni-channel account and loan origination solution. Beginning May ...

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News

Valeyo and ASAPP Form Strategic Alliance

2017-10-05  |  Toronto, Ontario

Valeyo and ASAPP Online Solutions Inc. (“ASAPP”) are pleased to announce that they have formed a strategic alliance to incorporate insurance solutions within the ASAPP omni-channel account and loan origination solution. This strategic alliance offers ASAPP partner credit unions an advanced omni-channel onboarding solution that combines innovative technology and solutions to support their members’ protection ...

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News

Employee spotlight: Lindsey LeClair

2024-03-29

About Lindsey LeClairLindsey is a Chief Legal, Compliance and Risk Officer at Valeyo. What drew you to Valeyo? Valeyo, as a company, is breaking new ground in a highly regulated industry. The level of complex strategic planning needed to navigate partnerships, negotiate vendors, and own and license innovative technology solutions for insurance and lending was ...

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